Although the organic reach of Facebook Pages is gradually decreasing, with their 2 billion monthly active users (and 1.3 billion daily active users) it’s a channel you can’t ignore.
To translate Facebook likes into ROI, you need a solid strategy and consistency.
But before you start working on that strategy and start investing in ads, there’s some groundwork to be done. You need to optimize your Facebook page to translate those efforts into actual clicks and conversions.
You need to set up your page to help your new followers quickly understand what your business is about and how it can help them.
Here are eight steps to walk you through the Facebook page optimization process.
1. Work on Your Page Details, a Checklist
- Add a profile picture (at least 180 x 180 pixels)
- Add a cover photo (try changing your cover photo seasonally or when your business has important news; Instead of a cover photo, you can now use a video. It can be 20 to 90 seconds and should be at least 820 x 312 pixels)
- Enable a custom URL or “username” (like facebook.com/growrevenue)
- Always complete your “Description” field, making sure you use all the allowed 250 characters for original content. Original content helps your page rank higher.
- Add your website. You want Facebook users to get to your site easily.
- Also add your business contact details, your other social profiles, a brief list of your products or services, your professional awards, and your business story.
2. Select the Best Template
Facebook offers pre-made page templates to help you optimize your page for the types of the business you are running: services, shopping (this one has the built-in Shopping tab which allows you to feature products on Facebook), business, venues, etc.
The template simply dictates the layout of buttons and tabs that have been found most efficient for specific business types. You can edit and customize them as much as you like after you pick one.
3. Select the Page CTA
For GrowRevenue it’s “Sign Up,” because it’s a newsletter.
You can also choose “Book now,” “Start order,” “Call now,” “Email now,” depending on your business.
For each CTA, you’ll need to add the most appropriate landing page where the user will perform the suggested action.
4. Add Page Tabs to Promote Your Products or Services
Standard tabs are Home, Posts, Videos, Groups, etc. However, you can also add more tabs that better match whatever your business is about. For example: Offers, Shop, Services.
5. Upload Your (Hot, Seasonal, etc.) Products
Set up a Shopping section and add your products, one by one, by specifying their names and prices and uploading their photos.
You will be able to tag your products in your page photos and videos. This way, if your video goes viral on Facebook, people will be able to click through to the product listing right from within the video.
6. Enable Reviews
Nearly all potential customers consult online ratings and reviews before making a purchase.
Facebook reviews tend to be more positive than those on other platforms. This may be because Facebook is a very personal platform—people don’t go there first to vent their frustration at companies.
If things go wrong (and that may happen to the best of us), you’ll be able to switch those reviews back off going forward.
7. Update and Engage
No optimization tactic can save your Facebook page unless you update it often and engage with your audience. There are a few audience-building hacks you can try:
• Ask questions to engage your followers in discussions.
• Post curated content (with the help of tools like DrumUp which saves tons of time).
• Upload short, well-annotated videos.
• Stream live videos from (virtual) events.
• Tag other business pages you (industry tools and non-profits).
• Upload images (Collages, quotes, team photos, etc.).
Furthermore, you need to reply to your customers within minutes on Facebook, even if it’s just a polite boilerplate message to let them know you are on it. Your Facebook followers will see how fast you tend to reply on Facebook. Here’s GrowRevenue:
8. Research Your Competitors’ Facebook Strategy
For example, you will be able to see which updates got the most likes, comments, and shares.
This analysis will give you a ton more ideas on how you need to optimize your Facebook page to build followers and engagement.
This is it. A great primer to get you on the right track.
I’ll need to update a few of these myself 😄
PS. I’ve been told that I can’t publish without a PS anymore because it tends to be the most exciting part of the newsletter. Now I’m not sure how to take it. Should I be happy or sad? 🤨
PPS. Why don’t you go like GrowRevenue on Facebook, as a reward for making it all the way down here? Thanks!