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Curated and commented by a practitioner working with Fortune 500 companies and helping them grow.
You do NOT know your users
Every time I start working with a company I always hear the same: “We know our users.”
And it makes, doesn’t it? If they didn’t...
[Campaign case study] How Aussie Broadband doubled their revenue from $25m to $50m ARR...
This is a case study of how Aussie Broadband (a small Australian telco provider), working with an outside marketing agency (Web Profits), doubled their...
Forget the Images: Long Facebook Ad Copy Works
When advertising on Facebook, you often find yourself troubleshooting ad campaigns that aren’t working.
You focus on bidding, on audiences and on ad structure – forgetting...
How to Raise Prices for Existing Customers
Your current customers will never be excited about paying more. But that’s not why raising prices is so difficult.
Instead, poor planning is to blame:...
3 Bulletproof Ways to Structure Your Next Cart Abandonment Email Campaign
Cart abandonment rates hold steady at around 75%.
One of the biggest challenges in ecommerce is persuading your customers to come back and buy the...
6 Tips To Get Outstanding Customer Feedback
We hear it all the time that you need to get feedback from your customers.
Yes.
But how? How do you get them?
The value your company...
The Average Website Conversion Rate by Industry
Conversion rate information is one of the most protected data on the web. You should expect such secrecy. Website owners do not jump on...
Scroll maps: 5 ways to optimize UX and increase conversions
Heat maps are a powerful visual tool for tracking user behavior on your website or app and understanding how visitors interact with pages and...
Why FAQ Pages Are Almost Always a Bad Idea (And What to Do About...
Your FAQ page may be doing more harm than good to your business. Here’s why it’s not essential to your ecommerce success (and what...
Do you want it your way or the right way?
Everybody thinks they can write. Because they write every day. How hard can it be?
And everybody thinks they know how to optimize websites. They...
Convert your mobile browsers into buyers with these recommendations
Consumers, on average use five to six touchpoints before making a purchase – and for those multi-device shoppers their commerce journey starts and ends...
[Winners Revealed] Top 5 Best Landing Pages of the 2018 Leadpages Awards
Leadpages, one of the leading landing page builders, hosted the first annual Leadpages Awards.
They received more than 500 submissions from all over the world....
Stop Asking Users What They Want
Sometimes, instead of improving what you have, you need to create a new product. Or add a new feature that wasn’t there before.
At some...
Have Direct Links to ‘Return Policy’ and ‘Shipping Info’ in the Footer (20% don’t)
Studies of reasons for checkout abandonment show that return policy and shipping info are a direct cause for massive abandonments.
Many users are highly concerned...
Neuromarketing Books: The Ultimate Reading List
I read. A lot. Both for my work and for pleasure. Luckily for me, often this is the same thing.
Over the last few years,...
Important Facebook Features Every Marketer Needs To Take Advantage Of
Facebook has 2.27 billion monthly active users, but to gain more visibility on the platform, you must know Facebook’s most important features in order...
Heat maps 101: a complete guide with examples, tools, and case studies
I remember the times when there were no heat maps available.
And when they were a part of an expensive toolset.
And then they became affordable....
8 Must-Have Google Analytics Reports for Ecommerce Optimization
The traffic you get to your store is precious. You’ve spent a lot of time and resources growing it. It’s yours, you’ve earned it.
When...
Landing Page and Web Design Trends You Should Know for 2019
Don’t want your pages to look like everybody else’s? Check out these 5 landing page and web design trends for 2019.
From dynamic typography to...
How long does a good UX process take?
You can either have quality and results or a lottery.
If you want to eliminate guessing, go for the whole process. This includes an extensive...